WELCOME BACK – SAFELY
We are thrilled that the reopening process has begun at Fair Grounds and can’t wait to welcome you back. Things will be a little different for a while, but we are striving to deliver the fun, friendly and safe experience you’ve come to expect. Below is an overview of our current openings, as well as our new protocols put in place to ensure your safety when you visit us.
Fair Grounds OTB & Casinos
At this time all 12 Fair Grounds OTB & Casinos are open for your enjoyment. This includes Para Mutual wagering and video poker games at each location.
Fair Grounds Race Course & Slots
Fair Grounds Race Course & Slots remains closed, in accordance with the reopening plan for Orleans Parish. Please continue to check our website and social media pages for updates as they come available.
Safety is Our Top Priority
We are proud to be a part of the Greater New Orleans community and have been working with the Louisiana Gaming Control Board, state leadership, public health officials and sanitation consultants to develop comprehensive reopening protocols which include new health and safety precautions. These have been implemented at all OTB & Casino locations and will be used at the Race Course & Slots upon reopening as well.
Practicing Social Distancing
Maintaining a safe distance while having fun is job #1. To that end, we’ve disabled 50% of our gaming terminals and will be enforcing restrictions that limit the capacity to 25% of each location’s rated capacity levels – including staff. Please keep in mind that this may mean you could have to queue outside of the property to wait for your turn. Staff will be onsite to help with this process and provide updates whenever possible.
In addition, we’ve installed numerous floor decals and signage throughout each property to illustrate proper distancing and inform you of the various guidelines and regulations.
Ensuring a Healthy Environment
All team members will be provided with masks and will be required to wear them while they are working. In addition, employees will have a health screening before reporting to work each day, including a temperature check.
Guests will also undergo a temperature check by our trained Security Officers before entering the property. Guests are also strongly encouraged to wear a mask while on property. If you don’t have a mask don’t worry – we’d be happy to provide one for you.
We kindly ask that if you aren’t feeling well or are exhibiting symptoms of COVID-19 that you stay at home and get better before coming to see us.
Maintaining the Utmost Standards in Cleaning
While you are on property you will most likely notice trained employees working hard to continuously sanitize our spaces. This includes cleaning each gaming terminal and all hard surfaces with the use of EPA approved cleaning products that are effective against COVID-19.
Hand sanitizer stations have been installed at each property and will be readily available to you.
Minimizing Large Gatherings
As much as we love the excitement of big promotions, drawings and special events, we will have to put these on hold for now. It just wouldn’t be safe to have large groups of people gathering around together. As soon as we are able to do this safely, we will bring them back for your enjoyment.
Food & Beverage Offerings
For the time being, our snack bars will be limited to serving hotdogs, chips and candy.
