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Frequently Asked Questions
Our company is very diverse with a lot of moving parts, so we understand that you might not be able to find the exact answer to your question. Please browse through our list of frequently asked questions which we compiled to help you enjoy your visit to our Slots facility, OTBs or race track.
Still can't find what you're looking for? Email us at email@example.com and one of our team members will reach out to you to answer your question.
Outside food & beverages are never allowed on property. The only exception is birthday cakes. Please note, balloons are not allowed on property due to the risk of spooking horses.
Yes, guests of all ages are welcome to attend live racing. Children are not permitted in the slots or OTB areas, or the Miller Lite Beer Garden during Starlight racing. Children 15 and under must be accompanied by an adult at all times while on property.
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Yes, Clubhouse Dining reservations come with a table; however, regular clubhouse Admission does not and seating is first come, first serve for the tables along the window and stadium seats. It is highly recommended that you make an advanced table reservation in the Clubhouse if you intend to dine by calling (504) 943-2200.
At this time we do not provide a daily buffet, with the exception of Thanksgiving & Louisiana Derby. Clubhouse guests can reserve a spot for these, and any other race dates, by calling (504) 943-2200.
Our retail offering is located behind our Admissions Counter in the Valet Lobby and is open during live race days.
Our menus vary depending on location and restaurant. Please visit our Restaurant guide at this link.
Our lunch specials vary depending on the OTB location. Please call or stop by your nearest OTB to discover the menu of the day. You can find a list of our OTBs at this link. Our lunch specials change daily at the Slots Facility. Please call (504) 948-1360 to see what we’re serving up today!
Yes, we offer a unique backdrop to your big day! Please view our venue options here and call (504) 948-1285 or email GroupSales@fgno.com for a quote.
For racing related emails, please email firstname.lastname@example.org and ask to be added to our list.
Get connected! Visit the Player’s Club at the Slots facility or your local OTB & Casino to register for our mail, text and email rewards programs to start receiving more offers.
We are the venue for Jazz Fest. For any inquiries pertaining to Jazz Fest, please contact them directly by visiting www.nojazzfest.com.
General Admission is free daily, with the exception of Stakes Days, Starlight Racing & Specialty Programming ($5) & Louisiana Derby Day ($10). Clubhouse Admission is $10 daily, with the exception of Louisiana Derby Day ($20). Children 12 & under are admitted free every day.
Free, every day! We offer Valet Parking during race days for $10 or $20. Prices may change for specialty race dates.
You must be 21 years of age or older to enter any OTB, video poker, or slots area.
Please send booking inquires along with contact information, videos, pictures, etc. to email@example.com.
All of our facilities are ADA compliant.
During the racing season, hours are race days from 9am-5pm. You can find our race days by viewing our event calendar.
Our Slots facility is open Monday-Friday from 9am-Midnight, Sunday 10am-Midnight. Our OTB hours vary per location; you can view our OTB locations here. Our Racing Office is open 8am through the last race.
We typically race November through March, Thursday through Sunday, with a first post at 1pm. Exceptions during holidays. Please view our event calendar to see the exact dates.
Please view our dress code at this link.
Betting Guides & Programs are usually delivered the day prior to a race day. Depending on location, they will be delivered in the morning or afternoon.
Exotic Racing featuring ostriches, camels and zebras typically takes place during our Quarter Horse Meet in August. Please view our event calendar for the specific date, which is usually announced in the summer.
Wiener Dog Racing takes place the first weekend of March. Applications are available the first week of January.
You can view past performances on our website by clicking here and choosing the day and race.
Live races can be streamed through TwinSpires.com for account holders. Race replays powered by TwinSpires.com are available on our website here.
Fair Grounds Race Course & Slots is located in the Mid-City area of New Orleans, approximately 10 minutes from Central Business District and French Quarter, approximately 20 minutes from New Orleans International Airport and less than five minutes from Interstate 6-10, which connects with Interstate 10 East and West.